Product safety reportOPSS
200 LED Fairy String Light sold on Wish safety warning over an electric shock risk
Product Safety Report for 200 LED Fairy String Light sold via Wish presenting a serious risk of electric shock.
Product image from the OPSS safety notice
What to do now
200 LED Fairy String Light sold on Wish could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2208-0114). Quoted as issued.
Summary
Product Safety Report for 200 LED Fairy String Light sold via Wish presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock as it features a ‘clover’ style plug and has poor mechanical strength. Due to being fitted with a non- BS 1363 plug, there is less than the required 9.5mm between the edge of the live pin and the side of the plug face, which presents hazards when the plug is inserted or removed from a socket. Also, when impact tests were performed, the white control enclosure broke open, giving users access to live parts, which if touched, could result in an electric shock. The creepage and clearance distances between live and neutral on the control PCB tracks were 1.0mm, below the required 1.5mm clearance and 2.5mm creepage. Some of the required documentation and markings were not present.
The product does not comply with the Electrical Equipment (Safety) Regulations 2016, or the Plugs and Sockets etc. (Safety) Regulations 1994.
Action taken
Removal of the listing by the online marketplace (Wish).
Advice to consumers
The listing has been removed by the online marketplace (Wish).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2208-0114
Notified by: Office for Product Safety and Standards.
Product description
A 200 LED lighting chain with a ‘clover’ shaped plug at one end and a white controller at the other end.
Open the OPSS notice
Questions
Why has 200 LED Fairy String Light sold on Wish been reported?
200 LED Fairy String Light sold on Wish could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was 200 LED Fairy String Light sold on Wish sold?
The notice names Wish. Products bought elsewhere are covered too if they match the details listed.
