Product safety reportOPSS
4moms MamaRoo Swing and RockaRoo Rocker safety warning over a strangulation risk
Product Safety Report for 4moms MamaRoo Swing and RockaRoo Rocker presenting a strangulation hazard as the restraint straps can dangle below the seat and non-occupant crawling infants can become entangled in the straps. 4moms have launched a strap fastener replacement programme.
Remove it from the child or the child’s space straight away.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
4moms MamaRoo Swing and RockaRoo Rocker
- ModelOn the rating label, base, back or box.
- 4M-005
- 1026
- 1037
- 4M-012
What to do now
4moms MamaRoo Swing and RockaRoo Rocker could strangle a child: cords, straps or gaps could tighten around the neck.
- Remove it from the child or the child’s space straight away.
- If the notice allows, remove the cord or drawstring completely before any further use.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.
If someone has been hurt
Get help urgently
- a child who has been caught by the neck, even if they seem fine afterwards — call 999 or go to A&E
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2208-0326). Quoted as issued.
Summary
Product Safety Report for 4moms MamaRoo Swing and RockaRoo Rocker presenting a strangulation hazard as the restraint straps can dangle below the seat and non-occupant crawling infants can become entangled in the straps. 4moms have launched a strap fastener replacement programme.
The risk
When the swing or rocker is not in use, their restraint straps can dangle below the seat and non-occupant crawling infants can become entangled in the straps, posing a strangulation hazard.
Action taken
4moms are proactively making a strap fastener upgrade available to everyone, free of charge. (See below for more information on how to order your replacement strap)
Advice to consumers
4moms are proactively making a strap fastener upgrade available to any family, anywhere in the world, that would like one – free of charge. This upgrade is available for MamaRoo infant swing models 4M-005, 1026, and 1037 and all RockaRoo infant rockers (model number 4M-012). You can find your model number embossed on the underside of the base. For more information, including on how to order your new strap fastener, please see:
https://4momsuk.co.uk/pages/safety-and-recall
Additional information
PSD case number: 2208-0326
Notified by: Local Authority Trading Standards
Product description
Infant swings and rockers, designed for use by infants up to 9kg
Open the OPSS notice
Questions
Why has 4moms MamaRoo Swing and RockaRoo Rocker been reported?
4moms MamaRoo Swing and RockaRoo Rocker could strangle a child: cords, straps or gaps could tighten around the neck. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Remove it from the child or the child’s space straight away. If the notice allows, remove the cord or drawstring completely before any further use.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
