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Product safety reportOPSS

6-Socket Power Socket Extension Lead sold on Etsy safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for 6-Socket Power Socket Extension Lead presenting a serious risk of electric shock.

  • 6-Socket Power Socket Extension Lead sold on Etsy: photo 1 of 2 from the OPSS notice of 25 May 2023
    Product image from the OPSS safety notice
  • 6-Socket Power Socket Extension Lead sold on Etsy: photo 2 of 2 from the OPSS notice of 25 May 2023

What to do now

An electrical fault in the design or build of 6-Socket Power Socket Extension Lead sold on Etsy means it could shock the person using it.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2207-0253). Quoted as issued.

Summary

Product Safety Report for 6-Socket Power Socket Extension Lead presenting a serious risk of electric shock.

The risk

The product presents a serious risk of electric shock as the unshuttered pin apertures allow access to live parts. If a user touches a live part when plugging in, or unplugging, a plug from the socket, they may experience an electric shock. The product also requires improvements to markings, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The listing has been removed by the online marketplace (Etsy). We strongly recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Advice to consumers

The listing has been removed by the online marketplace (Etsy).

We strongly recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Additional information

PSD case number: 2207-0253

Notified by: Office for Product Safety and Standards

Product description

Black universal extension lead with black flexible supply cord and three-pin plug. The extension lead has three socket outlets and three USB sockets.

Open the OPSS notice

Questions

Why has 6-Socket Power Socket Extension Lead sold on Etsy been reported?

An electrical fault in the design or build of 6-Socket Power Socket Extension Lead sold on Etsy means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was 6-Socket Power Socket Extension Lead sold on Etsy sold?

The notice names Etsy. Products bought elsewhere are covered too if they match the details listed.

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