Product safety reportOPSS
AC/DC Power Adapter PC120050 safety warning over a fire risk
Product Safety Report for AC/DC Power Adapter PC120050 presenting a serious risk of fire and burns.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
AC/DC Power Adapter PC120050
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- PO-43665
- ModelOn the rating label, base, back or box.
- PC120050
What to do now
AC/DC Power Adapter PC120050 could overheat or catch fire.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2210-0052). Quoted as issued.
Summary
Product Safety Report for AC/DC Power Adapter PC120050 presenting a serious risk of fire and burns.
The risk
The product presents a risk of fire and burns as the product has a counterfeit plug with an insufficient fuse and the conductor’s cross sectional area on the supply cord are insufficient. The fuse does not have any granular filler, and as such cannot function in the case of a fault with the product or surge in the current. If a fault occurs, the plug, cord or product could catch fire and cause burns to the user.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD case number: 2210-0052
Notified by: Local Authority Trading Standards
Product description
Power supply with transformer and plug.
Open the OPSS notice
Questions
Why has AC/DC Power Adapter PC120050 been reported?
AC/DC Power Adapter PC120050 could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
