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Product recallOPSS

Alpaca Plush Toy recalled over a choking risk

ChokingSerious risk

Product recall for alpaca plush toy presenting a serious risk of choking.

Remove it from the toy box or cot straight away.

  • Alpaca Plush Toy: photo 1 of 2 from the OPSS notice of 24 Dec 2021
    Product image from the OPSS safety notice
  • Alpaca Plush Toy: photo 2 of 2 from the OPSS notice of 24 Dec 2021

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Alpaca Plush Toy

    BarcodeThe long number printed under the barcode.
    • 00083287

What to do now

The risk with Alpaca Plush Toy is choking: a part can detach and fits inside a child’s airway.

  1. Remove it from the toy box or cot straight away.
  2. Check the floor and play areas for any parts that have already come off.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.

If someone has been hurt

Look out for

  • coughing, gagging or noisy breathing after playing with it

Get help urgently

  • a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2112-0472). Quoted as issued.

Summary

Product recall for alpaca plush toy presenting a serious risk of choking.

The risk

The product presents a serious risk of choking as the flower head dress can become detached from the toy. A child may put the small part in their mouth while playing with it and choke.

The product does not meet the requirements of the Toys (Safety) Regulations 2011.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users.

Additional information

PSD case number: 2112-0472

Notified by: Local Authority Trading Standards

Product description

White alpaca plush toy with rosy cheeks and a blue flower head dress.

Open the OPSS notice

Questions

Why has Alpaca Plush Toy been recalled?

The risk with Alpaca Plush Toy is choking: a part can detach and fits inside a child’s airway. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.

How do I know if my product is affected?

Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Remove it from the toy box or cot straight away. Check the floor and play areas for any parts that have already come off.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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