Product safety reportOPSS
Astro and Canyon Guide Harnesses safety warning over an injury risk
Product Safety Report for Astro and Canyon Guide Harnesses presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Astro and Canyon Guide Harnesses (2)
- BarcodeThe long number printed under the barcode.
- C083AA00, C083AA01, C083AA02 All serial numbers up to 23J 0000000 000 included.
What to do now
Astro and Canyon Guide Harnesses has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2402-0115). Quoted as issued.
Summary
Product Safety Report for Astro and Canyon Guide Harnesses presenting a risk of injuries.
The risk
The affected products present a risk of injuries due to the detection of a defect on the gated opening attachment point of an ASTRO harness. This may lead to the unintentional opening of this attachment point and result in a life-threatening situation.
The products do not meet the requirements of the Regulation (EU) 2016/425 on Personal Protective Equipment or the Personal Protective Equipment (Enforcement) Regulations 2018.
Action taken
Other - Petzl have launched a safety alert to request inspection of the affected products.
Advice to consumers
Petzl have launched a safety alert to request inspection of the affected products.
For further information, or should you wish to ascertain if your harness is affected, please access the Petzl safety notice here: https://www.petzl.com/GB/en/Professional/recalls/2023-10-25/Call-for-inspection-for-the-ASTRO-and-CANYON-GUIDE-harnesses
Additional information
PSD number: 2402-0115
Notified by: Local Authority Trading Standards.
Product description
Three models of black coloured climbing harnesses with leg loops.
Open the OPSS notice
Questions
Why has Astro and Canyon Guide Harnesses been reported?
Astro and Canyon Guide Harnesses has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
