Vehicle recallDVSA
Auto-Trail F Line, Frontier and other models recalled over a fire risk
On affected vehicles the EM40 and EM55 vehicle battery ‘in’ (VB IN) connector can overheat and in certain circumstances fail losing all power to the unit with the possible loss of all rear road lights.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
7 identifiers listed for this notice.
F Line
- Build datesThe build or first registration date is on the V5C.
- 01/09/2020 – 31/08/2022
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- AUT EM40 - EM50
Frontier
- Build dates
- 01/09/2018 – 31/08/2022
- Manufacturer reference
- AUT EM40 - EM50
Tracker
- Build dates
- 01/08/2017 – 31/08/2022
- Manufacturer reference
- AUT EM40 - EM50
Grand Frontier GF70
- Build dates
- 01/04/2021 – 31/07/2022
- Manufacturer reference
- AUT EM40 - EM50
Grand Frontier GF80
- Build dates
- 01/09/2021 – 31/08/2022
- Manufacturer reference
- AUT EM40 - EM50
Grand Frontier GF88
- Build dates
- 01/09/2021 – 31/08/2022
- Manufacturer reference
- AUT EM40 - EM50
Apache
- Build dates
- 01/08/2017 – 31/08/2020
- Manufacturer reference
- AUT EM40 - EM50
What to do now
There is a risk of fire on affected Auto-Trail F Line, Frontier and other models.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/298). Quoted as issued.
Summary
On affected vehicles the EM40 and EM55 vehicle battery ‘in’ (VB IN) connector can overheat and in certain circumstances fail losing all power to the unit with the possible loss of all rear road lights.
Defect
On affected vehicles the EM40 and EM55 vehicle battery ‘in’ (VB IN) connector can overheat and in certain circumstances fail losing all power to the unit with the possible loss of all rear road lights.
Remedy
Keepers of affected vehicles should contact their supplying dealer or any NCC approved workshop for the replacement of the affected unit. Until rectification has been completed the manufacturer advise the refrigerator is turned ‘off’ whilst driving.
Models
F Line, Frontier, Tracker, Grand Frontier GF70, Grand Frontier GF80, Grand Frontier GF88, Apache
Open the DVSA notice
Questions
Why are Auto-Trail F Line, Frontier and other models being recalled?
There is a risk of fire on affected Auto-Trail F Line, Frontier and other models. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.