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Product safety reportOPSS

Axolotl Plush Toy sold on Amazon safety warning over harmful chemicals

Harmful chemicalsSerious risk

Product Safety Report for Axolotl Plush Toy sold via Amazon presenting a serious chemical risk.

  • Axolotl Plush Toy sold on Amazon: photo from the OPSS notice of 26 Oct 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Axolotl Plush Toy sold on Amazon

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B09JSHDV7F

What to do now

Tests have found a harmful substance in Axolotl Plush Toy sold on Amazon above the legal limit.

  1. Take it away from children now and stop using it.
  2. Wash your hands after handling it.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2309-0063). Quoted as issued.

Summary

Product Safety Report for Axolotl Plush Toy sold via Amazon presenting a serious chemical risk.

The risk

The product presents a serious chemical risk as it contains excess phthalates. When tested, it was found that the plastic material from the suction cup contains 14.00 ± 0.85% DEHP and 8.54 ± 0.52% DBP. This exceeds the specified maximum limit of 0.1% by mass of the plasticised material, as the sum of the four phthalates. Phthalates can potentially harm children’s health either via cancer or non-cancer effects and may cause the child to have long term health implications.

The product does not meet the requirements of the REACH Enforcement Regulations 2008, and the Toys (Safety) Regulations 2011.

Action taken

The import has been rejected at the border. The listing has been removed by the online marketplace (Amazon).

Advice to consumers

The import has been rejected at the border.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2309-0063

Notified by: Local Authority Trading Standards.

Product description

Black and pink axolotl plush toy with a suction cup attached to the head via a looped cord contained in a retail plastic bag.

Open the OPSS notice

Questions

Why has Axolotl Plush Toy sold on Amazon been reported?

Tests have found a harmful substance in Axolotl Plush Toy sold on Amazon above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Take it away from children now and stop using it. Wash your hands after handling it.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

Where was Axolotl Plush Toy sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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