Product recallOPSS
Babboe Cargo Bikes recalled over an injury risk
Product Recall for Babboe Cargo Bikes presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
Babboe Cargo Bikes
- ModelOn the rating label, base, back or box.
- Babboe Mini
- Babboe Mini-E
- Babboe City
- Babboe City-E
What to do now
Babboe Cargo Bikes could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2403-0064). Quoted as issued.
Summary
Product Recall for Babboe Cargo Bikes presenting a risk of injuries.
The risk
Babboe has identified that with intensive use, hairline cracks may appear in the frame of affected models. These cracks can lead to sagging of the frame, which may lead to serious injury.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users by Babboe.
Advice to consumers
The product has been recalled from end users by Babboe.
Owners should immediately stop using Babboe City and Babboe Mini cargo bike models. If you own a Babboe City, City-E, Mini and Mini-E, please visit www.checkyourframe.co.uk to register your bike model using the frame number to check whether your cargo bike is affected.
Babboe can also be contacted via telephone at +441271 500 194 or via email at service.uk@babboe.com .
Additional information
PSD number: 2403-0064
Notified by: Local Authority Trading Standards
Product description
Four models of two-wheeled agile sports bikes for city use.
Open the OPSS notice
Questions
Why has Babboe Cargo Bikes been recalled?
Babboe Cargo Bikes could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
