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Product safety reportOPSS

Battery Charger 10 Slots 4.2V 6A Charging safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for Battery Charger 10 Slots 4.2V 6A Charging with Plug For 16340 14500 18650 18500 presenting a serious risk of electric shock.

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Battery Charger 10 Slots 4.2V 6A Charging with Plug For 16340 14500 18650 18500 sold on eBay

    BarcodeThe long number printed under the barcode.
    • 384596120808
    ModelOn the rating label, base, back or box.
    • MS-10810A

What to do now

Battery Charger 10 Slots 4.2V 6A Charging with Plug could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2205-0225). Quoted as issued.

Summary

Product Safety Report for Battery Charger 10 Slots 4.2V 6A Charging with Plug For 16340 14500 18650 18500 presenting a serious risk of electric shock.

The risk

The product poses a serious risk of electric shock as when tested the construction of the product was found to be electrically unsafe. Creepage and clearance distances are insufficient and the product failed a 3kV dielectric strength test between phase connectors and foil wrapped casing.

The product’s plug also does not meet the dimensional requirements of the relevant standard (BS1363), has a sleeved earth pin, and its Live and Neutral pins have inadequate mechanical strength. The product is not supplied with an approved supply cord. Additionally, the product is not compliant with the marking requirements of the relevant standard and no instructions are provided.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets (Safety) Regulations 1994.

Action taken

The listing has been removed by the online marketplace (eBay). We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress.

Advice to consumers

The listing has been removed by the online marketplace (eBay).

We recommend users stop using this product immediately. Contact the distributor you purchased from to request redress.

Additional information

PSD case numbers: 2205-0225

Notified by: Local Authority Trading Standards

Product description

Black 10 slot battery charger with supply cord 2 pin plug and 3 pin adapter

Open the OPSS notice

Questions

Why has Battery Charger 10 Slots 4.2V 6A Charging with Plug been reported?

Battery Charger 10 Slots 4.2V 6A Charging with Plug could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was Battery Charger 10 Slots 4.2V 6A Charging with Plug sold?

The notice names eBay. Products bought elsewhere are covered too if they match the details listed.

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