Product recallOPSS
Best Plush, Toto Plush Q9855 recalled over a choking risk
Product Recall for Best Plush, Toto Plush Q9855 presenting a serious risk of choking.
Take it away from young children now.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Best Plush, Toto Plush Q9855
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- #BPSH2305-04
- ModelOn the rating label, base, back or box.
- Q9855
- Item or listing codeOn the box, the label, or the order page where you bought it.
- SKU-WZO-TOTO-PLUSH
- Sold betweenCompare with your receipt or order date.
- Sold at performances of “The Wizard of Oz” at the Palladium Theatre, London from 23 June 2023 to 3 September 2023.
What to do now
Best Plush, Toto Plush Q9855 has been flagged because small parts can break off.
- Take it away from young children now.
- Look for loose pieces where it was used.
- Contact Best Plush or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
If someone has been hurt
Look out for
- coughing, gagging or noisy breathing after playing with it
Get help urgently
- a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2309-0075). Quoted as issued.
Summary
Product Recall for Best Plush, Toto Plush Q9855 presenting a serious risk of choking.
The risk
The product presents a serious risk of choking as the metal tag and ‘link’ detached during testing. The detached components fitted wholly inside the small parts cylinder, and a child could put this small part into their mouth and choke. Also, the seam on the back of the toy broke apart during testing giving users access to the fibrous stuffing material. Some of the required documentation and markings were not present.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The import has been rejected and destroyed at the border. Another batch has been recalled from end users.
Advice to consumers
One imported batch was rejected at the border and destroyed.
Another batch that was sold at performances of “The Wizard of Oz” has been recalled from end users. For further information, please access the Toto Plush recall site here: https://totoplushrecall.co.uk/
Additional information
PSD case number: 2309-0075
Notified by: Local Authority Trading Standards.
Product description
A small grey plush toy of Toto from The Wizard of Oz.
Open the OPSS notice
Questions
Why has Best Plush, Toto Plush Q9855 been recalled?
Best Plush, Toto Plush Q9855 has been flagged because small parts can break off. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
How do I know if my product is affected?
Compare the batch code, model, item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it away from young children now. Look for loose pieces where it was used.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
