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Product safety reportOPSS

BITOWAT Christmas Garland with Lights sold on Amazon safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for BITOWAT Christmas Garland with Lights presenting a serious risk of electric shock due to access to live parts.

  • BITOWAT Christmas Garland with Lights sold on Amazon: photo 1 of 2 from the OPSS notice of 23 Nov 2022
    Product image from the OPSS safety notice
  • BITOWAT Christmas Garland with Lights sold on Amazon: photo 2 of 2 from the OPSS notice of 23 Nov 2022

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • BITOWAT Christmas Garland with Lights sold on Amazon

    BarcodeThe long number printed under the barcode.
    • X001LAP1U5
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • FBA15G1Y60Q4U000158 420066

What to do now

BITOWAT Christmas Garland with Lights sold on Amazon could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2211-0023). Quoted as issued.

Summary

Product Safety Report for BITOWAT Christmas Garland with Lights presenting a serious risk of electric shock due to access to live parts.

The risk

The product presents a serious risk of electric shock as the product has a counterfeit plug with insufficient distance between the pins and the periphery. Furthermore, the pins are too thin and short. The fuse has no granular filler, which is required to ensure the safe operation of the fuse under fault conditions. The consumer could likely touch the live pins whilst trying to plug in or remove the plug, giving them an electric shock.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The product has been destroyed at the border and the listing removed by the online marketplace (Amazon).

Advice to consumers

The product has been destroyed at the border and the listing removed by the online marketplace (Amazon).

Additional information

PSD case number: 2211-0023

Notified by: Local Authority Trading Standards

Product description

Christmas garland ‘kit’ with lights, pinecones, and other optional components.

Open the OPSS notice

Questions

Why has BITOWAT Christmas Garland with Lights sold on Amazon been reported?

BITOWAT Christmas Garland with Lights sold on Amazon could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was BITOWAT Christmas Garland with Lights sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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