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Product safety reportOPSS

BOHS Kangaroo with Joey, XB-PK826 sold on Amazon safety warning over a choking risk

ChokingSerious risk

Product Safety Report for BOHS Kangaroo with Joey sold via Amazon presenting a serious risk of choking.

Remove it from the toy box or cot straight away.

  • BOHS Kangaroo with Joey, XB-PK826 sold on Amazon: photo 1 of 2 from the OPSS notice of 4 Jun 2024
    Product image from the OPSS safety notice
  • BOHS Kangaroo with Joey, XB-PK826 sold on Amazon: photo 2 of 2 from the OPSS notice of 4 Jun 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • BOHS Kangaroo with Joey, XB-PK826 sold on Amazon

    BarcodeThe long number printed under the barcode.
    • 722704904711
    ModelOn the rating label, base, back or box.
    • XB-PK826

What to do now

Small parts of BOHS Kangaroo with Joey, XB-PK826 sold on Amazon could come loose and choke a young child.

  1. Remove it from the toy box or cot straight away.
  2. Check the floor and play areas for any parts that have already come off.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.

If someone has been hurt

Look out for

  • coughing, gagging or noisy breathing after playing with it

Get help urgently

  • a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2405-0113). Quoted as issued.

Summary

Product Safety Report for BOHS Kangaroo with Joey sold via Amazon presenting a serious risk of choking.

The risk

This product presents a serious risk of choking as the eyes on the soft toy detach under the testing force and were able to fit into the small parts of the cylinder. Meaning it is likely the eye could come off and if placed in their mouth would choke them.

The elastic cord joining the joey to the kangaroo exceeded the maximum permissible length and presents a strangulation hazard to young children.

The product does not meet the requirements of the Toys (Safety) Regulations 2011.

Action taken

This import has been rejected at the border and destroyed. This listing has been removed by the online marketplace (Amazon).

Advice to consumers

The import has been rejected at the border and destroyed. This listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2405-0113

Notified by: Local Authority Trading Standards

Product description

A kangaroo soft toy with a small joey attached to the pouch.

Open the OPSS notice

Questions

Why has BOHS Kangaroo with Joey, XB-PK826 sold on Amazon been reported?

Small parts of BOHS Kangaroo with Joey, XB-PK826 sold on Amazon could come loose and choke a young child. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.

How do I know if my product is affected?

Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Remove it from the toy box or cot straight away. Check the floor and play areas for any parts that have already come off.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was BOHS Kangaroo with Joey, XB-PK826 sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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