Allergy alertFSA
Bon Bons Wholesale chocolate products recalled over undeclared milk and soya
Bon Bons Wholesale Ltd is recalling various chocolate products because they contain milk and soya which are not mentioned on the label.
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
Medium Coloured Ladybird
- Best beforeOn the lid, base or back of the pack.
- 16 January 2028
- 01 March 2027
Small Red Ladybird
- Best before
- 21 January 2027
- 25 January 2027
Large Red Heart
- Best before
- 22 November 2027
- 23 December 2027
- 26 December 2027
Mini Butterflies
- Best before
- 9 September 2027
- 21 March 2027
Sports Car
- Best before
- 15 August 2027
What to do now
This is an allergy alert: milk and soya is in Bon Bons Wholesale chocolate products without being properly declared. If you or someone you buy for avoids milk and soya, do not eat it.
- Anyone who avoids milk and soya should not eat this product.
- Tell anyone else in the household, school bag or lunchbox chain who might reach for it.
- Return it to the shop where you bought it for a full refund, with or without a receipt.
- Check other packs at home against the details below — the recall only covers the packs listed.
Why it matters. Milk allergy is one of the most common food allergies in children. People who avoid milk because of lactose intolerance may also react, though usually less severely.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one.
Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
From the official notice
Published by the Food Standards Agency (FSA-AA-39-2026). Quoted as issued.
Summary
Bon Bons Wholesale Ltd is recalling various chocolate products because they contain milk and soya which are not mentioned on the label.
The risk
Milk and soya
These products contain milk and soya making them a possible health risk for anyone with an allergy or intolerance to milk or milk constituents and/or an allergy to soya.
Action taken
Bon Bons Wholesale Ltd is recalling the above products from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notice.
Advice to consumers
If you have bought the above products and have an allergy to milk and/or soya do not eat them. Instead, return them to the store you purchased them from for a full refund. For more information, or to receive a full refund, please contact enquiries@bonbons.co.uk or call 01937 840681
Open the FSA notice
Questions
Why has Bon Bons Wholesale chocolate products been recalled?
This is an allergy alert: milk and soya is in Bon Bons Wholesale chocolate products without being properly declared. If you or someone you buy for avoids milk and soya, do not eat it. Milk allergy is one of the most common food allergies in children. People who avoid milk because of lactose intolerance may also react, though usually less severely.
How do I know if my product is affected?
Compare the best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Anyone who avoids milk and soya should not eat this product. Tell anyone else in the household, school bag or lunchbox chain who might reach for it.
Can I get a refund?
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one. Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid milk and soya. If nobody in your home is allergic to or intolerant of milk and soya, the product is not otherwise unsafe, although you can still return it.
