Product safety reportOPSS
Boy Puppet with Accessories safety warning over harmful chemicals
Product Safety Report for Boy Puppet with Accessories presenting a serious chemical risk.
Product image from the OPSS safety notice
What to do now
Tests have found a harmful substance in Boy Puppet with Accessories above the legal limit.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2305-0078). Quoted as issued.
Summary
Product Safety Report for Boy Puppet with Accessories presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as the plastic material from the dots on the soles of the shoes contains 22.41 ± 1.36% DEHP. The sample therefore exceeds the specified maximum limit of 0.1% by mass of the plasticised material, as the sum of the four phthalates. A young child playing with the product is exposed to the phthalates which can potentially harm a child’s health via cancer or non-cancer effects.
Small parts detached from the product posing a potential choking hazard to a child under 3 years. The product also does not possess the required markings and labelling.
The product does not meet the requirements of the REACH Regulations 2008 or the Toys (Safety) Regulations 2011.
Action taken
The import has been rejected at the border and destroyed.
Advice to consumers
The import has been rejected at the border and destroyed.
Additional information
PSD case number: 2305-0078
Notified by: Local Authority Trading Standards
Product description
Hand puppet character with pencil stuck up his nose and a red drawstring bag containing a chain and pendant, two pars of glasses, shoes, socks and a nappy.
Open the OPSS notice
Questions
Why has Boy Puppet with Accessories been reported?
Tests have found a harmful substance in Boy Puppet with Accessories above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
