Product safety reportOPSS
Bracelets with Charms sold on Amazon safety warning over harmful chemicals
Product Safety Report for Bracelets with Charms presenting a serious chemical risk.
Product image from the OPSS safety notice 
What to do now
The problem with Bracelets with Charms sold on Amazon is chemical: it contains something that should not be there at that level.
- Take it away from children now and stop using it.
- Wash your hands after handling it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2301-0192). Quoted as issued.
Summary
Product Safety Report for Bracelets with Charms presenting a serious chemical risk.
The risk
The product presents a chemical risk to consumers as the metal parts contain lead and cadmium in amounts over the maximum limit. The product was found to have 0.623% lead, over 12 times over the limit of 0.05% and 26.3% Cadmium, 2630 times over the limit of 0.01%.
The product does not meet the requirements of the REACH Enforcement Regulations 2008.
Action taken
Import rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon)
Advice to consumers
Import rejected at the border and destroyed.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2301-0196
Notified by: Local Authority Trading Standards
Product description
A DIY Bracelet set with charms to make bracelets
Open the OPSS notice
Questions
Why has Bracelets with Charms sold on Amazon been reported?
The problem with Bracelets with Charms sold on Amazon is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Take it away from children now and stop using it. Wash your hands after handling it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was Bracelets with Charms sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
