Product recallOPSS
ByKallevig Diona pink upholstered dining chair recalled over a fire risk
Product Recall for ByKallevig Diona pink upholstered dining chair presenting a medium risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
ByKallevig Diona pink upholstered dining chair
- Item or listing codeOn the box, the label, or the order page where you bought it.
- DN10
- Sold betweenCompare with your receipt or order date.
- Before 21 March 2023
What to do now
The risk with ByKallevig Diona pink upholstered dining chair is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from ByKallevig.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2304-0069). Quoted as issued.
Summary
Product Recall for ByKallevig Diona pink upholstered dining chair presenting a medium risk of fire.
The risk
The product has been identified as presenting a risk of fire as they fail to meet the requirements of the relevant standard and do not provide the level of fire safety required. There was also no labelling.
The product does not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988.
Action taken
The product has been recalled from end users.
Advice to consumers
For further information, please access the ByKallevig recall site at the following links: https://ennohelp.com/product-recall/recall-form.php and https://bykallevig.com/en/product-recall/ .
Additional information
PSD case number: 2304-0055
Notified by: Local Authority Trading Standards
Product description
A pink velvet dining chair. Also sold in other colours/finishes.
Open the OPSS notice
Questions
Why has ByKallevig Diona pink upholstered dining chair been recalled?
The risk with ByKallevig Diona pink upholstered dining chair is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
