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Product safety reportOPSS

Canitu Mini Cordless Chainsaws safety warning over an injury risk

Cuts and injuriesSerious risk

Product Safety Report for Canitu Mini Cordless Chainsaw presenting a serious risk of injuries.

  • Canitu Mini Cordless Chainsaws: photo from the OPSS notice of 1 May 2024
    Product image from the OPSS safety notice

What to do now

Canitu Mini Cordless Chainsaws could cause injury, for example from sharp edges, parts breaking, or the product failing in use.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2401-0103). Quoted as issued.

Summary

Product Safety Report for Canitu Mini Cordless Chainsaw presenting a serious risk of injuries.

The risk

The product presents a serious risk of injuries as there is no manually activated chain brake present. This could cause the chainsaw to unexpectedly kick back when used to saw wood.

The product also has poor internal build quality as on the transformer, the primary and secondary windings were found to be touching creating a hazard of fire or explosion.

The fuse included in the plug did not meet the requirements of BS 1362 as it was deemed to be counterfeit and has friction caps that did not contain a ballast, meaning it cannot provide the required protection under fault conditions.

The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008, or the Plugs & Sockets etc. (Safety) Regulations 1994.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD number: 2401-0103

Notified by: Local Authority Trading Standards

Product description

A dark green, black and silver 16-inch chainsaw.

Open the OPSS notice

Questions

Why has Canitu Mini Cordless Chainsaws been reported?

Canitu Mini Cordless Chainsaws could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

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