Product recallFSA
Le Superbe Raclette recalled over Listeria
Castelli UK Ltd is recalling Le Superbe Raclette because of the possible presence of Listeria monocytogenes. This recall affects Tesco Stores only.
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
Le Superbe Raclette 150g
- Best beforeOn the lid, base or back of the pack.
- 12 May 2025
What to do now
The agency has found, or cannot rule out, Listeria in Le Superbe Raclette. Most healthy adults would have a mild illness at worst, but for pregnancy, newborns, older people and anyone with lowered immunity it is serious.
- Keep it out of the meal plan altogether. Cooking at home is not the remedy the recall asks for.
- Clean the fridge shelf, containers and boards it touched with hot soapy water. Listeria can survive on cold surfaces after the food has gone.
- Return it to the shop where you bought it for a refund. Shops normally accept recalled food without a receipt.
- Look for other packs at home: the recall covers every pack that matches the details below.
Why it matters. Listeriosis can take a long time to show itself, sometimes weeks after eating. In pregnancy it can harm the baby even when the mother only feels mildly unwell, which is why the FSA treats any Listeria finding in ready-to-eat food as a reason to clear the shelves.
Symptoms and when to get help
Look out for
- a high temperature
- aches and pains
- chills
- feeling or being sick
- diarrhoea
Get help urgently
- you are pregnant and have eaten the product, even if you feel well — speak to your midwife, GP or NHS 111
- a stiff neck, sensitivity to light, confusion or a severe headache — call 999 or go to A&E
- a newborn baby who is unwell, floppy or not feeding
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase.
If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
From the official notice
Published by the Food Standards Agency (FSA-PRIN-22-2025). Quoted as issued.
Summary
Castelli UK Ltd is recalling Le Superbe Raclette because of the possible presence of Listeria monocytogenes. This recall affects Tesco Stores only.
The risk
The possible presence of Listeria monocytogenes in the above product.
Symptoms caused by this organism can be similar to flu and include high temperature, muscle ache or pain, chills, feeling or being sick and diarrhoea. However, in rare cases, the infection can be more severe, causing serious complications, such as meningitis.
Some people are more vulnerable to Listeria infections, including those over 65 years of age, pregnant women and their unborn babies, babies less than one month old and people with weakened immune systems.
Action taken
Castelli UK Ltd is recalling the above product. Point of sale notices will be displayed where the product is sold. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought this product do not eat it. Instead, return it to where it was purchased for a full refund. For more information contact 01732 835446.
Open the FSA notice
Questions
Why has Le Superbe Raclette been recalled?
The agency has found, or cannot rule out, Listeria in Le Superbe Raclette. Most healthy adults would have a mild illness at worst, but for pregnancy, newborns, older people and anyone with lowered immunity it is serious. Listeriosis can take a long time to show itself, sometimes weeks after eating. In pregnancy it can harm the baby even when the mother only feels mildly unwell, which is why the FSA treats any Listeria finding in ready-to-eat food as a reason to clear the shelves.
How do I know if my product is affected?
Compare the best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Keep it out of the meal plan altogether. Cooking at home is not the remedy the recall asks for. Clean the fridge shelf, containers and boards it touched with hot soapy water. Listeria can survive on cold surfaces after the food has gone.
Can I get a refund?
The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase. If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.
I have already eaten some. What now?
Most people who eat food with Listeria do not become ill. Keep an eye out for flu-like symptoms over the coming weeks. If you are pregnant, over 65 or have a weakened immune system, tell your GP, midwife or NHS 111 that you ate a recalled product, even if you feel fine.
