Allergy alertFSAUpdated
Caramelized Biscuit and Biscoff Ice Cream recalled over undeclared nuts
Cheshire Farm is recalling Caramelized Biscuit Ice Cream and Biscoff Ice Cream because they contain hazelnuts which is not mentioned on the label. This means the products are a possible health risk for anyone with an allergy to nuts. This recall has been updated to include the Biscoff Ice Cream.
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
6 identifiers listed for this notice.
Cheshire Farm Caramelized Biscuit Ice Cream 1L
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- L24150
- Best beforeOn the lid, base or back of the pack.
- 29 November 2025
Cheshire Farm Biscoff Ice Cream 1L
- Batch code
- L23139
- L23261
- Best before
- 19 November 2024
- 18 March 2025
What to do now
Caramelized Biscuit and Biscoff Ice Cream contains hazelnut, but this is not shown correctly on the label. That makes it a possible health risk for anyone who is allergic to or intolerant of hazelnut.
- Anyone who avoids hazelnut should not eat this product.
- Tell anyone else in the household, school bag or lunchbox chain who might reach for it.
- You can return it to the shop where you bought it for your money back.
- Check other packs at home against the details below — the recall only covers the packs listed.
Why it matters. Tree nuts include almonds, hazelnuts, walnuts, cashews, pecans, pistachios, Brazil nuts and macadamias. People allergic to one type often avoid them all.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase.
If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
From the official notice
Published by the Food Standards Agency (FSA-AA-08-2025). Quoted as issued.
Summary
Cheshire Farm is recalling Caramelized Biscuit Ice Cream and Biscoff Ice Cream because they contain hazelnuts which is not mentioned on the label. This means the products are a possible health risk for anyone with an allergy to nuts. This recall has been updated to include the Biscoff Ice Cream.
The risk
Hazelnuts
These products contain hazelnuts making them a possible health risk for anyone with an allergy to nuts.
Action taken
Cheshire Farm is recalling the above products from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products. Please see the attached notice.
Advice to consumers
If you have bought the above products and have an allergy to nuts do not eat them. Instead return them to the store from where they were bought for a full refund. For more information, please contact Cheshire Farm at: info@cheshirefarmicecream.co.uk
Open the FSA notice
Questions
Why has Caramelized Biscuit and Biscoff Ice Cream been recalled?
Caramelized Biscuit and Biscoff Ice Cream contains hazelnut, but this is not shown correctly on the label. That makes it a possible health risk for anyone who is allergic to or intolerant of hazelnut. Tree nuts include almonds, hazelnuts, walnuts, cashews, pecans, pistachios, Brazil nuts and macadamias. People allergic to one type often avoid them all.
How do I know if my product is affected?
Compare the batch code and best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Anyone who avoids hazelnut should not eat this product. Tell anyone else in the household, school bag or lunchbox chain who might reach for it.
Can I get a refund?
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase. If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid hazelnut. If nobody in your home is allergic to or intolerant of hazelnut, the product is not otherwise unsafe, although you can still return it.
