Vehicle recallDVSA
Citroen C3 and C3 Aircross recalled over a steering defect
Affected vehicles may have been fitted with a rear axle crossmember that was not manufactured according to specifications.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
C3
- Build datesThe build or first registration date is on the V5C.
- 24/05/2022 – 15/06/2022
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- JJN/ 221334EE
C3 Aircross
- Build dates
- 26/05/2022 – 15/06/2022
- Manufacturer reference
- JJN/ 221334EE
What to do now
Steering or suspension parts on affected Citroen C3 and C3 Aircross may fail.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. A failure in steering or suspension can lead to loss of control.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2023/220). Quoted as issued.
Summary
Affected vehicles may have been fitted with a rear axle crossmember that was not manufactured according to specifications.
Defect
Affected vehicles may have been fitted with a rear axle crossmember that was not manufactured according to specifications.
Remedy
Check and replace the rear axle crossmember if necessary.
Models
C3, C3 Aircross
Open the DVSA notice
Questions
Why are Citroen C3 and C3 Aircross being recalled?
Steering or suspension parts on affected Citroen C3 and C3 Aircross may fail. A failure in steering or suspension can lead to loss of control.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.