Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Citroen C3, C3 Aircross and other models recalled over an electrical or software fault

Electrical or software fault

On affected vehicles below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

5 identifiers listed for this notice.

  • C3

    Build datesThe build or first registration date is on the V5C.
    • 03/01/2022 – 09/10/2022
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • MJ4 -230429EE
  • C3 Aircross

    Build dates
    • 03/01/2022 – 18/11/2022
    Manufacturer reference
    • MJ4 -230429EE
  • C4

    Build dates
    • 04/01/2022 – 24/11/2022
    Manufacturer reference
    • MJ4 -230429EE
  • C4 Picasso

    Build dates
    • 04/01/2022 – 27/06/2022
    Manufacturer reference
    • MJ4 -230429EE
  • C5 Aircross

    Build dates
    • 05/01/2022 – 15/12/2022
    Manufacturer reference
    • MJ4 -230429EE

What to do now

The defect is electrical or in the vehicle’s software.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2024/136). Quoted as issued.

Summary

On affected vehicles below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements.

Defect

On affected vehicles below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements.

Remedy

Check the mileage of the vehicle and update the ECU (Engine Control Unit) calibration on vehicles below 12500 miles.

Models

C3, C3 Aircross, C4, C4 Picasso, C5 Aircross

Open the DVSA notice

Questions

Why are Citroen C3, C3 Aircross and other models being recalled?

The defect is electrical or in the vehicle’s software. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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