Vehicle recallDVSA
Citroen C4 and Berlingo recalled over a safety defect
Affected vehicles may have been equipped with an Autonomous Telematic Box (ATB) which does not work.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
C4
- Build datesThe build or first registration date is on the V5C.
- 27/06/2024 – 09/09/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- NN5-242137EE
Berlingo
- Build dates
- 07/03/2024 – 03/09/2024
- Manufacturer reference
- NN5-242137EE
What to do now
Some Citroen C4 and Berlingo are affected by a safety recall.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2025/091). Quoted as issued.
Summary
Affected vehicles may have been equipped with an Autonomous Telematic Box (ATB) which does not work.
Defect
Affected vehicles may have been equipped with an Autonomous Telematic Box (ATB) which does not work.
Remedy
Change the ATB.
Models
C4, Berlingo
Open the DVSA notice
Questions
Why are Citroen C4 and Berlingo being recalled?
Some Citroen C4 and Berlingo are affected by a safety recall. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.