Vehicle recallDVSA
Citroen C4 and C4X recalled over a brake defect
On affected vehicles the Advanced Driver Assistance System (ADAS) functionality may not meet regulatory requirements and the Active Emergency Brake (AEB) and Lane Keep Assist (LKA) can inadvertently be deactivated by a long press of the ADAS button on the radio.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
C4
- Build datesThe build or first registration date is on the V5C.
- 01/02/2024 – 21/05/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- NB8-241343EE
C4X
- Build dates
- 02/02/2024 – 21/05/2024
- Manufacturer reference
- NB8-241343EE
What to do now
A brake defect affects some Citroen C4 and C4X.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Brake defects are among the most serious vehicle faults because they affect the ability to stop.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/486). Quoted as issued.
Summary
On affected vehicles the Advanced Driver Assistance System (ADAS) functionality may not meet regulatory requirements and the Active Emergency Brake (AEB) and Lane Keep Assist (LKA) can inadvertently be deactivated by a long press of the ADAS button on the radio.
Defect
On affected vehicles the Advanced Driver Assistance System (ADAS) functionality may not meet regulatory requirements and the Active Emergency Brake (AEB) and Lane Keep Assist (LKA) can inadvertently be deactivated by a long press of the ADAS button on the radio.
Remedy
On the affected vehicles the radio software will be updated by an Over-The-Air update which will be remotely checked as successfully installed.
Models
C4, C4X
Open the DVSA notice
Questions
Why are Citroen C4 and C4X being recalled?
A brake defect affects some Citroen C4 and C4X. Brake defects are among the most serious vehicle faults because they affect the ability to stop.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.