Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Citroen C4, C3 V4 and other models recalled over a safety defect

Vehicle defect

Vehicles may be affected by premature wearing of the camshaft drive chain leading to abnormal noise or to a breakage of the chain in the worst case.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

6 identifiers listed for this notice.

  • C4

    Build datesThe build or first registration date is on the V5C.
    • 25/01/2018 – 27/06/2022
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • NY5-251380CO

  • C3 V4

    Build dates
    • 04/10/2017 – 31/01/2023
    Manufacturer reference
    • NY5-251380CO

  • C3 Aircross

    Build dates
    • 10/10/2017 – 30/01/2023
    Manufacturer reference
    • NY5-251380CO

  • Berlingo

    Build dates
    • 04/10/2017 – 20/10/2017
    Manufacturer reference
    • NY5-251380CO

  • C5 Aircross

    Build dates
    • 14/06/2018 – 31/01/2023
    Manufacturer reference
    • NY5-251380CO

  • Spacetourer

    Build dates
    • 06/12/2017 – 09/05/2022
    Manufacturer reference
    • NY5-251380CO

What to do now

The manufacturer has launched a safety recall for Citroen C4, C3 V4 and other models.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2025/247). Quoted as issued.

Summary

Vehicles may be affected by premature wearing of the camshaft drive chain leading to abnormal noise or to a breakage of the chain in the worst case.

Defect

Vehicles may be affected by premature wearing of the camshaft drive chain leading to abnormal noise or to a breakage of the chain in the worst case.

Remedy

Update the software to improve oil pressure and reduce wear. Check the engine noise and replace the chain if required. If no problem found change the oil to one with higher viscosity and special anti-wear additives.

Models

C4, C3 V4, C3 Aircross, Berlingo, C5 Aircross, Spacetourer

Open the DVSA notice

Questions

Why are Citroen C4, C3 V4 and other models being recalled?

The manufacturer has launched a safety recall for Citroen C4, C3 V4 and other models. Manufacturers must report safety defects to the DVSA and contact registered keepers of affected vehicles.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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