Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Citroen Dispatch, Relay III and other models recalled over an electrical or software fault

Electrical or software fault

Vehicles may be affected by incorrect performance of the On-Board-Diagnostics related to Selective Catalytic Reduction system and/or Diesel Particle Filter. The Malfunction Indicator Light (MIL) may not illuminate in the event of a malfunction and therefore does not comply with emission regulations.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

9 identifiers listed for this notice.

  • Dispatch

    Build datesThe build or first registration date is on the V5C.
    • 23/09/2020 – 30/06/2022
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • GK2 -222006EE

  • Relay III

    Build dates
    • 15/03/2018 – 30/04/2024
    Manufacturer reference
    • GK2 -222006EE

  • Berlingo

    Build dates
    • 06/09/2017 – 20/10/2017
    Manufacturer reference
    • GK2 -222006EE

  • C3

    Build dates
    • 12/09/2017 – 28/11/2020
    Manufacturer reference
    • GK2 -222006EE

  • C4

    Build dates
    • 12/12/2017 – 28/11/2020
    Manufacturer reference
    • GK2 -222006EE

  • C5 Aircross

    Build dates
    • 15/06/2018 – 31/05/2022
    Manufacturer reference
    • GK2 -222006EE

  • Spacetourer

    Build dates
    • 23/09/2020 – 30/06/2022
    Manufacturer reference
    • GK2 -222006EE

  • C3 Aircross

    Build dates
    • 12/09/2017 – 28/11/2020
    Manufacturer reference
    • GK2 -222006EE

  • C4 Picasso

    Build dates
    • 12/12/2017 – 28/11/2020
    Manufacturer reference
    • GK2 -222006EE

What to do now

The defect is electrical or in the vehicle’s software.

  1. Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
  2. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
  3. Make sure the DVLA has your current address, as recall letters go to the registered keeper.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2025/346). Quoted as issued.

Summary

Vehicles may be affected by incorrect performance of the On-Board-Diagnostics related to Selective Catalytic Reduction system and/or Diesel Particle Filter. The Malfunction Indicator Light (MIL) may not illuminate in the event of a malfunction and therefore does not comply with emission regulations.

Defect

Vehicles may be affected by incorrect performance of the On-Board-Diagnostics related to Selective Catalytic Reduction system and/or Diesel Particle Filter. The Malfunction Indicator Light (MIL) may not illuminate in the event of a malfunction and therefore does not comply with emission regulations.

Remedy

Update the Engine Control Unit software to ensure compliance to regulations.

Models

Dispatch, Relay III, Berlingo, C3, C4, C5 Aircross, Spacetourer, C3 Aircross, C4 Picasso

Open the DVSA notice

Questions

Why are Citroen Dispatch, Relay III and other models being recalled?

The defect is electrical or in the vehicle’s software. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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