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Vehicle recallDVSA

Citroen Dispatch, Spacetourer and Berlingo recalled over an electrical or software fault

Electrical or software fault

Affected vehicle may face a black screen on the Instrument Panel Cluster with several functions not available to view.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

3 identifiers listed for this notice.

  • Dispatch

    Build datesThe build or first registration date is on the V5C.
    • 20/11/2023 – 05/07/2025
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • GQ3 -251860EE

  • Spacetourer

    Build dates
    • 20/11/2023 – 05/07/2025
    Manufacturer reference
    • GQ3 -251860EE

  • Berlingo

    Build dates
    • 25/08/2023 – 08/05/2025
    Manufacturer reference
    • GQ3 -251860EE

What to do now

The defect is electrical or in the vehicle’s software.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2026/009). Quoted as issued.

Summary

Affected vehicle may face a black screen on the Instrument Panel Cluster with several functions not available to view.

Defect

Affected vehicle may face a black screen on the Instrument Panel Cluster with several functions not available to view.

Remedy

Update the In-Vehicle-Infotainment software via Over-the-Air.

Models

Dispatch, Spacetourer, Berlingo

Open the DVSA notice

Questions

Why are Citroen Dispatch, Spacetourer and Berlingo being recalled?

The defect is electrical or in the vehicle’s software. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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