Vehicle recallDVSA
Citroen Dispatch recalled over a steering defect
On affected vehicles the bolts on the front wishbone may break due to corrosion.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
Dispatch
- Build datesThe build or first registration date is on the V5C.
- 23/09/2020 – 30/06/2022
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- ND5-221097EE
What to do now
The defect affects steering or suspension, which could make the vehicle hard to control.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. A failure in steering or suspension can lead to loss of control.
Repairs and costs
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.
If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2025/311). Quoted as issued.
Summary
On affected vehicles the bolts on the front wishbone may break due to corrosion.
Defect
On affected vehicles the bolts on the front wishbone may break due to corrosion.
Remedy
Replace the bolts and bushings on both sides of the front wishbone.
Models
Dispatch
Open the DVSA notice
Questions
Why are Citroen Dispatch being recalled?
The defect affects steering or suspension, which could make the vehicle hard to control. A failure in steering or suspension can lead to loss of control.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.