Product recallOPSS
CocoMelon JJ Interactive Learning Doll recalled over a choking risk
Product recall for CocoMelon JJ Interactive Learning Doll presenting a risk of choking.
Take it away from young children now.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
CocoMelon JJ Interactive Learning Doll
- BarcodeThe long number printed under the barcode.
- 8056379128359
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 96112
What to do now
The risk with CocoMelon JJ Interactive Learning Doll is choking: a part can detach and fits inside a child’s airway.
- Take it away from young children now.
- Look for loose pieces where it was used.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
If someone has been hurt
Look out for
- coughing, gagging or noisy breathing after playing with it
Get help urgently
- a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2312-0070). Quoted as issued.
Summary
Product recall for CocoMelon JJ Interactive Learning Doll presenting a risk of choking.
The risk
The product presents a risk of choking as it has been identified that if a child presses the sewn seams of the doll with sufficient force, the seams could give way, providing the child with access to the internal stuffing material. Should the child mouth or swallow the stuffing material, they may choke.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
For further information please access the Just Play safety notice here: https://justplayproducts.com/customer-care/ by clicking the yellow banner at the top of the page.
Affected consumers are advised to stop using the product immediately and return it to the retailer that they purchased from for a full refund.
Additional information
PSD case number: 2312-0070
Notified by: Office for Product Safety and Standards
Product description
An interactive Cocomelon doll toy packaged in a red cardboard and clear plastic box.
Open the OPSS notice
Questions
Why has CocoMelon JJ Interactive Learning Doll been recalled?
The risk with CocoMelon JJ Interactive Learning Doll is choking: a part can detach and fits inside a child’s airway. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
How do I know if my product is affected?
Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it away from young children now. Look for loose pieces where it was used.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
