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Allergy alertFSA

Coop 20* Piece Picnic Platter recalled over undeclared sulphites

Undeclared sulphites

Coop is recalling Coop 20* Piece Picnic Platter because it contains sulphites which are not mentioned on the label. This means the product is a possible health risk for anyone with a sensitivity to sulphur dioxide and/or sulphites.

  • Coop 20* Piece Picnic Platter: photo from the FSA notice of 12 Apr 2024
    Point-of-sale notice published with the recall

Check your product

Only products that match these details are covered. Have your pack in front of you.

  • Coop 20* Piece Picnic Platter 228g

    Use byOn the lid, sleeve or label.
    • 21 April 2024

What to do now

The label on Coop 20* Piece Picnic Platter does not tell people about the sulphur dioxide and/or sulphites it contains. For everyone else the product is safe to eat; for people with an allergy to sulphur dioxide and/or sulphites, it is not.

  1. If you are allergic to or intolerant of sulphur dioxide and/or sulphites, do not eat it.
  2. Make sure children, carers and anyone you shop for know not to eat it.
  3. Take it back to Co-op and ask for a refund.
  4. Only the packs listed below are affected, so check your pack before throwing it away.

Why it matters. Sulphites (sulphur dioxide) are preservatives that can trigger asthma symptoms in sensitive people.

Symptoms and when to get help

Look out for

  • an itchy, tingling mouth
  • a raised itchy rash (hives)
  • swelling of the lips, face or eyes
  • stomach pain or being sick

Get help urgently

  • swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase.

If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.

From the official notice

Published by the Food Standards Agency (FSA-AA-16-2024). Quoted as issued.

Summary

Coop is recalling Coop 20* Piece Picnic Platter because it contains sulphites which are not mentioned on the label. This means the product is a possible health risk for anyone with a sensitivity to sulphur dioxide and/or sulphites.

The risk

Sulphites

The product contains sulphites making it a possible health risk for anyone with a sensitivity to sulphur dioxide and/or sulphites.

Action taken

Coop is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Advice to consumers

If you have bought the above product and have a sensitivity to sulphur dioxide and/or sulphites do not eat it. Instead return it to the store from where it was bought for a full refund or call Coop Customer Careline on 0800 0686 727.

Open the FSA notice

Questions

Why has Coop 20* Piece Picnic Platter been recalled?

The label on Coop 20* Piece Picnic Platter does not tell people about the sulphur dioxide and/or sulphites it contains. For everyone else the product is safe to eat; for people with an allergy to sulphur dioxide and/or sulphites, it is not. Sulphites (sulphur dioxide) are preservatives that can trigger asthma symptoms in sensitive people.

How do I know if my product is affected?

Compare the use by on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

If you are allergic to or intolerant of sulphur dioxide and/or sulphites, do not eat it. Make sure children, carers and anyone you shop for know not to eat it.

Can I get a refund?

The quickest route is to take the pack, or a photo of its label, back to the shop. Most retailers refund recalled products without proof of purchase. If a shop refuses, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline in Northern Ireland (0300 123 6262) can tell you what to do next.

Is it safe for people without this allergy?

Yes. An allergy alert means the label is wrong for people who must avoid sulphur dioxide and/or sulphites. If nobody in your home is allergic to or intolerant of sulphur dioxide and/or sulphites, the product is not otherwise unsafe, although you can still return it.

Related notices