Product recallOPSS
Costa Coffee Valentine's Mug recalled over a choking risk
Product recall for Costa Coffee Valentine's Mug presenting a risk of choking.
Remove it from the toy box or cot straight away.
Product image from the OPSS safety notice
What to do now
The risk with Costa Coffee Valentine's Mug is choking: a part can detach and fits inside a child’s airway.
- Remove it from the toy box or cot straight away.
- Check the floor and play areas for any parts that have already come off.
- Follow the corrective action in the notice: a refund, repair or replacement from Costa Coffee.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
If someone has been hurt
Look out for
- coughing, gagging or noisy breathing after playing with it
Get help urgently
- a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2301-0182). Quoted as issued.
Summary
Product recall for Costa Coffee Valentine's Mug presenting a risk of choking.
The risk
The product presents a choking risk as the small glass heart within the glass cup could detach and become a small part, which young infants may place into their mouths and choke.
Action taken
The product has been recalled from end users. (See below for more information)
Advice to consumers
The product has been recalled from end users. For more information, please see here: https://www.costa.co.uk/
Additional information
PSD case number: 2301-0182
Notified by: Local Authority Trading Standards
Product description
Pink and clear glass mug with a solid glass heart shape attached to the base of the mug
Open the OPSS notice
Questions
Why has Costa Coffee Valentine's Mug been recalled?
The risk with Costa Coffee Valentine's Mug is choking: a part can detach and fits inside a child’s airway. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Remove it from the toy box or cot straight away. Check the floor and play areas for any parts that have already come off.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
