Product recallOPSS
Costway BY213-BS021-C 2 Socket 1 USB recalled over a fire risk
Product Recall for Costway Extension Lead presenting a high risk of fire.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Costway BY213-BS021-C 2 Socket 1 USB
- ModelOn the rating label, base, back or box.
- BY213-BS021-C
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 1832183
What to do now
Costway BY213-BS021-C 2 Socket 1 USB could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2502-0012). Quoted as issued.
Summary
Product Recall for Costway Extension Lead presenting a high risk of fire.
The risk
The product presents a high risk of fire as single insulated live wires were present, which can contact secondary parts of the USB PCB. These should be sleeved or adequately restrained. Such contact increases the likelihood of electrical arcing or short circuits, which can lead to overheating and potentially cause a fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Owners are advised to unplug the extension lead of the desk immediately. Contact Costway at cs.uk@costway.com or 01473 550500 to arrange for a replacement lead.
Alternatively, contact the distributor you purchased from to request redress
Additional information
PSD notification number: 2502-0012
Notified by: Local Authority Trading Standards
Product description
Black 2 13amp socket and 1 USB and 1 USBC socket extension lead with a 13amp plug supplied with an L shaped desk.
Open the OPSS notice
Questions
Why has Costway BY213-BS021-C 2 Socket 1 USB been recalled?
Costway BY213-BS021-C 2 Socket 1 USB could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was Costway BY213-BS021-C 2 Socket 1 USB sold?
The notice names The Range, B&Q, Amazon, eBay. Products bought elsewhere are covered too if they match the details listed.
