Product safety reportOPSS
Counterfeit Needoh Splash Ball safety warning over harmful chemicals
Product Safety Report for Counterfeit Needoh Splash Balls presenting a high chemical risk.
Product image from the OPSS safety notice 
What to do now
Tests have found a harmful substance in Counterfeit Needoh Splash Ball above the legal limit.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2609-0019). Quoted as issued.
Summary
Product Safety Report for Counterfeit Needoh Splash Balls presenting a high chemical risk.
The risk
There is no evidence that the product has been assessed using relevant UK conformity assessment procedures, as the supplied Declaration of Conformity did not match the product. There is no valid technical documentation for the product and no evidence of production control. There is a lack of required labelling and marking. Testing identified the presence of volatile organic compounds (VOCs), including xylenes and styrene, within the product.
In the absence of evidence demonstrating the conformity of the product, it is not possible to verify that the chemical hazards associated with these substances have been adequately assessed, or that the essential safety requirements relating to chemical properties and exposure to chemicals have been met. Certain VOCs, including xylenes, may be harmful if inhaled at sufficient concentrations.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD notification number: 2609-0019d
Notified by: Local Authority Trading Standards
Product description
Squishy ball which can ‘splat’ into different shapes.
Open the OPSS notice
Questions
Why has Counterfeit Needoh Splash Ball been reported?
Tests have found a harmful substance in Counterfeit Needoh Splash Ball above the legal limit. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
