Product safety reportOPSS
Counterfeit Silver Crest Food Blender safety warning over an injury risk
Product Safety Report for Counterfeit Silver Crest Food Blender presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Counterfeit Silver Crest Food Blender
- ModelOn the rating label, base, back or box.
- SC1589
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 316589402428
What to do now
Counterfeit Silver Crest Food Blender has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2604-0084). Quoted as issued.
Summary
Product Safety Report for Counterfeit Silver Crest Food Blender presenting a risk of injuries.
The risk
The product presents a serious risk of injuries as it is possible to remove the lid while the product is attached to the motor unit and under power. This means consumers can access the blades while they are moving.
The product is also fitted with a counterfeit and underweight fuse. A correctly rated fuse is required to ensure the safe operation of the plug under fault conditions, and its absence could lead to the plug overheating and/or exploding. Improvements are also required to product documentation and marking.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.
Action taken
The import has been rejected at the border and destroyed.
Advice to consumers
The import has been rejected at the border and destroyed.
The listings have been removed by the online marketplace (eBay and AliExpress)
Additional information
PSD notification number: 2604-0084
Notifying Authority: Local Authority Trading Standards
Product description
Red and black mixer.
Open the OPSS notice
Questions
Why has Counterfeit Silver Crest Food Blender been reported?
Counterfeit Silver Crest Food Blender has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
Where was Counterfeit Silver Crest Food Blender sold?
The notice names eBay, AliExpress. Products bought elsewhere are covered too if they match the details listed.
