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Product recallOPSS

Creepy Town Evil Furry Mask recalled over a burns risk

Burns or scaldsSerious risk

Product Recall for Creepy Town Evil Furry Mask sold by Poundland presenting a serious risk of burns.

  • Creepy Town Evil Furry Mask: photo from the OPSS notice of 29 Dec 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

4 identifiers listed for this notice.

  • Creepy Town Evil Furry Mask

    BarcodeThe long number printed under the barcode.
    • 5045733302187 (WHITE)
    • 5045733351659 (BROWN)
    • 5045733351666 (BLACK).
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 814414
    Sold betweenCompare with your receipt or order date.
    • Sold in store since 21st August 2023

What to do now

The hazard with Creepy Town Evil Furry Mask is heat: surfaces, steam or contents could burn the user.

  1. Turn it off, unplug it and let it cool before packing it away.
  2. Keep it out of children’s reach until it has gone back.
  3. Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.

If someone has been hurt

Look out for

  • for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film

Get help urgently

  • large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2312-0006). Quoted as issued.

Summary

Product Recall for Creepy Town Evil Furry Mask sold by Poundland presenting a serious risk of burns.

The risk

The product presents a serious risk of burns as flammability testing found that the product stayed alight for longer than the permitted length of time. The toy does not bear any product identification information or a name and address for the manufacturer.

The product does not meet the requirements of the Toys (safety) Regulations 2011.

Action taken

Recall of the product from end users.

Advice to consumers

Recall of the product from end users. For more information, please see the Poundland recall notice at the following link: https://www.poundland.co.uk/product-recall .

Additional information

PSD case number: 2312-0006

Notified by: Local Authority Trading Standards

Product description

Halloween furry bear face mask toy for children

Open the OPSS notice

Questions

Why has Creepy Town Evil Furry Mask been recalled?

The hazard with Creepy Town Evil Furry Mask is heat: surfaces, steam or contents could burn the user. Burns from appliances and heating products are common, and children are the most likely to be hurt.

How do I know if my product is affected?

Compare the barcode, item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

Where was Creepy Town Evil Furry Mask sold?

The notice names Poundland. Products bought elsewhere are covered too if they match the details listed.

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