Product recallOPSS
Deltronic Security AB Environmental Alarm recalled over a fire risk
Product Recall for Deltronic Security AB Environmental Alarm presenting a serious health risk.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Deltronic Security AB Environmental Alarm
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- Lots 156-158 (inclusive)
- ModelOn the rating label, base, back or box.
- i10
What to do now
Deltronic Security AB Environmental Alarm has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Contact Deltronic Security AB or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2511-0104). Quoted as issued.
Summary
Product Recall for Deltronic Security AB Environmental Alarm presenting a serious health risk.
The risk
The products present a risk of serious harm. Certain units may not provide the necessary alert to the remote monitoring center where fire, smoke or carbon monoxide is detected, when the product’s battery is failing.
The product does not meet the requirements of the Radio Equipment Regulations 2017.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
To obtain a replacement unit or to ask any questions please contact the Careium Support Team: support.care.uk@careium.com or refer to the following guidance: https://www.careium.co.uk/blog/product-recall-notice-i10-envirnomental-detectors/ .
Additional information
PSD notification number: 2511-0104
Notified by: Local Authority Trading Standards
Product description
Smart, remotely monitored smoke detector, heat detector and carbon monoxide alarms. Affected units were manufactured between April 2022 and 4 July 2022.
Open the OPSS notice
Questions
Why has Deltronic Security AB Environmental Alarm been recalled?
Deltronic Security AB Environmental Alarm has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
