Product recallOPSS
Diall 16A Blue Site Connector and Blue Site Socket (Male and Female) recalled over an electric shock risk
Product Recall for Diall 16A Blue Site Connector and Blue Site Socket presenting a high risk of electric shock and fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
11 identifiers listed for this notice.
Diall 16A Blue Site Connector and Blue Site Socket (Male and Female)
- BarcodeThe long number printed under the barcode.
- 5052931116324
- 5052931116331
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 25W0803
- 25W1203
- 25W1603
- 25W3601
- 25W4001
- 25W4801
- 25W5301
- 26W1101
- 26W2801.
- Sold betweenCompare with your receipt or order date.
- March 2025 – August 2026
What to do now
Diall 16A Blue Site Connector and Blue Site Socket (Male and Female) could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2609-0064). Quoted as issued.
Summary
Product Recall for Diall 16A Blue Site Connector and Blue Site Socket presenting a high risk of electric shock and fire.
The risk
The product presents a risk of electric shock because the live and neutral connection markings are reversed. This means the product could be wired incorrectly, presenting a risk of electric shock, overheating and fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users by Kingfisher International Products Limited.
Advice to consumers
The product has been recalled from end users by Kingfisher International Products Limited.
If you have product(s) with the batches above, disconnect the product fully from the electricity supply. Switching it off at the wall is not sufficient, the plug must be removed from the socket. If the product is permanently wired, isolate the circuit at the consumer unit. Once disconnected return the item to your nearest B&Q store for a refund.
For more information, please access: https://www.diy.com/product-information/product-recall.
Additional information
PSD notification number: 2609-0064
Notified by: Local Authority Trading Standards
Product description
Electrical site connectors (male and female connectors).
Open the OPSS notice
Questions
Why has Diall 16A Blue Site Connector and Blue Site Socket (Male and Female) been recalled?
Diall 16A Blue Site Connector and Blue Site Socket (Male and Female) could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the barcode, batch code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was Diall 16A Blue Site Connector and Blue Site Socket (Male and Female) sold?
The notice names B&Q. Products bought elsewhere are covered too if they match the details listed.
