Product recallOPSS
Diamonique by TOVA Bracelet Watches recalled over harmful chemicals
Product recall for Diamonique by TOVA Bracelet Watches presenting a chemical risk.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Diamonique by TOVA Bracelet Watches (2)
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 348025
- 348025 LVG 00
What to do now
The problem with Diamonique by TOVA Bracelet Watches is chemical: it contains something that should not be there at that level.
- Stop using it, and take it off children straight away.
- Wash your hands and any skin that has been in contact with it.
- Contact Diamonique or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
If someone has been hurt
Look out for
- skin redness, itching or a rash where it touched
Get help urgently
- if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2504-0158). Quoted as issued.
Summary
Product recall for Diamonique by TOVA Bracelet Watches presenting a chemical risk.
The risk
The product presents a serious chemical risk as the crown on the watch releases nickel at levels higher than the permitted limit. Nickel is a strong sensitiser and can cause allergic reactions if present in articles that come into direct and prolonged contact with the skin.
Further information regarding nickel can be found on Gov.uk at the following link: https://www.gov.uk/government/publications/nickel-properties-incident-management-and-toxicology .
The product does not meet the requirements of the REACH Enforcement Regulations 2008.
Action taken
The product has been recalled from end users by QVC UK.
Advice to consumers
The product has been recalled from end users by QVC UK.
Owners of affected products are advised to stop wearing the product immediately. QVC have contacted known customers directly with further information on how to return the product and receive a refund.
Additional information
PSD notification number: 2504-0158
Notified by: Local Authority Trading Standards
Product description
Multiple models of Diamonique-branded watches.
Open the OPSS notice
Questions
Why has Diamonique by TOVA Bracelet Watches been recalled?
The problem with Diamonique by TOVA Bracelet Watches is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it, and take it off children straight away. Wash your hands and any skin that has been in contact with it.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
