Product recallOPSS
E27 Extension Socket Adapter with Screw recalled over an electric shock risk
Product Safety Report for Plug in Lamp Holder presenting a serious level of electric shock and electrocution.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
E27 Extension Socket Adapter with Screw
- BarcodeThe long number printed under the barcode.
- X00175QSO7
- ModelOn the rating label, base, back or box.
- ZPP-E27 (ADZPP27)
What to do now
The hazard with E27 Extension Socket Adapter with Screw is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (opss-1fk6i5y). Quoted as issued.
Summary
Product Safety Report for Plug in Lamp Holder presenting a serious level of electric shock and electrocution.
The risk
This product poses a serious risk of electric shock as the screws that make an electrical connection were not locked against loosening, and there was possible access to live parts. There was single insulation mains potential wiring in contact with the accessible unearthed metallic neck of the lampholder.
The mains plug portion of this product did not meet the requirements of BS 1363. Additionally, the product was not compliant with the marking requirement of the relevant standard.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Recall of the product from end users and removal of the listing by the online marketplace (Amazon).
Advice to consumers
The product has been recalled from end users.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2104-0040a
Notified by: Office for Product Safety and Standards
Product description
A plug-in lampholder with switch and UK plug. The plug is connected to the lampholder by a flexible neck to allow adjustment of the lighting position. The fitting is E27, for a bulb with a screw thread fitting.
Open the OPSS notice
Questions
Why has E27 Extension Socket Adapter with Screw been recalled?
The hazard with E27 Extension Socket Adapter with Screw is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was E27 Extension Socket Adapter with Screw sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
