Product recallOPSS
Ebac Limited Air Dehumidifiers recalled over a fire risk
Product Recall for Ebac Limited Air Dehumidifiers presenting a risk of fire.
Check your product
Only products that match these details are covered. Have your pack in front of you.
11 identifiers listed for this notice.
Ebac Limited Air Dehumidifiers
- BarcodeThe long number printed under the barcode.
- 06250010
- 15250001
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- DD0625 0008
- DD1025 0002
- DD0625 0010
- DD1025 0001
- DD1525 0001
- DD1525 0002
- ModelOn the rating label, base, back or box.
- DD295ZWH-GB
- DD695ZWH-GB
- DD895ZWH-GB
What to do now
Ebac Limited Air Dehumidifiers could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2604-0023). Quoted as issued.
Summary
Product Recall for Ebac Limited Air Dehumidifiers presenting a risk of fire.
The risk
The product presents a risk of fire as there is a defect in the sensor assembly. In some circumstances, this could damage the PCB, leading to the unit overheating and igniting, causing a fire.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users by Ebac Limited.
Advice to consumers
The product has been recalled from end users by Ebac Limited.
We recommend that owners stop using the product immediately and contact the distributor purchased from for a refund.
For further information, please contact Ebac Limited via 0345 805 0000 and customer.services@ebac.com .
Additional information
PSD notification number: 2604-0023
Notified by: Local Authority Trading Standards
Product description
Domestic dehumidifier designed to reduce humidity levels in indoor environments.
Open the OPSS notice
Questions
Why has Ebac Limited Air Dehumidifiers been recalled?
Ebac Limited Air Dehumidifiers could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode, batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
