Product safety reportOPSS
EFI Cretaprint Nozomi 14000 LED Industrial Single Pass Digital Ink Jet safety warning over an entrapment risk
Product Safety Report for EFI Cretaprint Nozomi 14000 LED Industrial Single Pass Digital Ink Jet Printer presenting a risk of entrapment.
Take it out of use and away from children.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
EFI Cretaprint Nozomi 14000 LED Industrial Single Pass Digital Ink Jet Printer
- Serial numberOn the rating label or a sticker on the product.
- 202522
What to do now
A child’s finger, head or limb could become trapped in EFI Cretaprint Nozomi 14000 LED Industrial Single Pass Digital Ink Jet.
- Take it out of use and away from children.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2603-0168). Quoted as issued.
Summary
Product Safety Report for EFI Cretaprint Nozomi 14000 LED Industrial Single Pass Digital Ink Jet Printer presenting a risk of entrapment.
The risk
The product presents a risk of entrapment because the machinery guarding interlock switches do not meet the performance level of BS EN ISO 60204-1:2018, and the guard interlock can be easily bypassed, allowing the machine to run with the guard open. The machine user could then access moving parts, leading to a risk of entrapment and/or injury. The machine control system also showed no evidence of interlock switch monitoring to detect faults.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 (SMSR).
Action taken
The product has been withdrawn from the market by EFI Cretaprint.
Advice to consumers
The product has been withdrawn from the market by EFI Cretaprint.
The Health and Safety Executive (HSE) has instructed the manufacturer, EFI Cretaprint, not to supply any further machines until they can ensure that the machines conform to the essential health and safety requirements of requirements of the Supply of Machinery (Safety) Regulations 2008 (SMSR).
Additional information
PSD case number: 2603-0168
Lead Authority: Health and Safety Executive
Product description
An industrial single pass digital ink printer.
Open the OPSS notice
Questions
Why has EFI Cretaprint Nozomi 14000 LED Industrial Single Pass Digital Ink Jet been reported?
A child’s finger, head or limb could become trapped in EFI Cretaprint Nozomi 14000 LED Industrial Single Pass Digital Ink Jet. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
How do I know if my product is affected?
Compare the serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it out of use and away from children. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
