Product safety reportOPSS
Eskuta SX-250 E-Bikes modified safety warning over an injury risk
Product Recall for Eskuta SX-250 E-Bikes modified and sold by BR Ebikes Limited presenting a serious risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Eskuta SX-250 E-Bikes modified
- BarcodeThe long number printed under the barcode.
- 00000002060703
- ModelOn the rating label, base, back or box.
- SX-250
What to do now
Eskuta SX-250 E-Bikes modified could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2609-0094). Quoted as issued.
Summary
Product Recall for Eskuta SX-250 E-Bikes modified and sold by BR Ebikes Limited presenting a serious risk of injuries.
The risk
The Eskuta SX-250 model e-bikes sold by BR Ebikes Ltd present a serious risk of injuries because they have been modified with concealed override switches beneath the seat. These modifications allow riders to bypass the legally mandated 15.5mph speed limit, reaching speeds of approximately 20mph.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The local authority is requiring the withdrawal of the products from the market and the recall of the products from end users.
Advice to consumers
The local authority is requiring the withdrawal of the products from the market and the recall of the products from end users.
This recall only applies to bicycles that have received a speed modification by BR E Bikes. If your bike has not been modified by BR E Bikes, it is not affected by the risk above and it is not included in this recall.
If you own a bike that has been modified by BR E Bikes, you should stop using the product immediately and contact BR E Bikes Ltd for a refund or replacement:
Email: contact@brebikes.co.uk
Phone: 07398 533576
Additional information
PSD case number: 2609-0094
Notified by: Local Authority Trading Standards
Product description
Eskuta e-bikes which have been modified by third-party distributor BR Ebikes Ltd. The recall does not apply to all Eskuta e-bikes. If your bike has NOT been modified by BR E bikes Ltd, your product is not affected, and your bike is not included in this recall.
Open the OPSS notice
Questions
Why has Eskuta SX-250 E-Bikes modified been reported?
Eskuta SX-250 E-Bikes modified could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
