Product recallFSA
Essential Waitrose & Partners Salted Dairy Butter recalled over foreign bodies
Waitrose is recalling Salted Dairy Butter because it may contain pieces of blue cloth. The possible presence of blue cloth makes the product unsafe to eat.
Check your product
Only products that match these details are covered. Have your pack in front of you.
Essential Waitrose & Partners Salted Dairy Butter 500g
- Best beforeOn the lid, base or back of the pack.
- 19 June 2024
What to do now
Essential Waitrose & Partners Salted Dairy Butter has been recalled because foreign material has been found in the product.
- Do not eat it, even after checking.
- Keep it away from children until you return or dispose of it.
- Take it back to Waitrose for a full refund, or throw it away if you prefer. You do not usually need a receipt.
- If you froze some or put it into another container, check those portions too.
Why it matters. Hard foreign bodies can break teeth, cut the mouth or cause choking.
Symptoms and when to get help
Look out for
- pain in the mouth or throat
- a damaged tooth
Get help urgently
- choking, difficulty breathing or bleeding — call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one.
Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
From the official notice
Published by the Food Standards Agency (FSA-PRIN-18-2024). Quoted as issued.
Summary
Waitrose is recalling Salted Dairy Butter because it may contain pieces of blue cloth. The possible presence of blue cloth makes the product unsafe to eat.
The risk
This product may contain pieces of blue cloth which makes it unsafe to eat.
Action taken
Waitrose is recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought the above product do not eat it. Instead, return the product to your local Waitrose branch for a refund. Any customers with queries or concerns can contact the Waitrose careline team for further guidance on 0800 188 884 Option 4.
Open the FSA notice
Questions
Why has Essential Waitrose & Partners Salted Dairy Butter been recalled?
Essential Waitrose & Partners Salted Dairy Butter has been recalled because foreign material has been found in the product. Hard foreign bodies can break teeth, cut the mouth or cause choking.
How do I know if my product is affected?
Compare the best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Do not eat it, even after checking. Keep it away from children until you return or dispose of it.
Can I get a refund?
Shops selling the product will display a point-of-sale notice and accept returns. You are entitled to your money back; you are not obliged to accept a voucher or replacement unless you want one. Under the Consumer Rights Act 2015, food must be of satisfactory quality and as described. A recalled product does not meet that standard.
Where was Essential Waitrose & Partners Salted Dairy Butter sold?
The notice names Waitrose. Products bought elsewhere are covered too if they match the details listed.
