Product safety reportOPSS
Eterna SEMEM3 Self-Test Emergency Bulkhead safety warning over an entrapment risk
Product Safety Report for Eterna SEMEM3 Self-Test Emergency Bulkhead presenting a risk of entrapment.
Take it out of use and away from children.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Eterna SEMEM3 Self-Test Emergency Bulkhead
- BarcodeThe long number printed under the barcode.
- 5013845058957
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- December 2021 to October 2023
What to do now
The risk with Eterna SEMEM3 Self-Test Emergency Bulkhead is entrapment: gaps are the wrong size.
- Take it out of use and away from children.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2311-0098). Quoted as issued.
Summary
Product Safety Report for Eterna SEMEM3 Self-Test Emergency Bulkhead presenting a risk of entrapment.
The risk
The product presents a risk of entrapment if following a power cut, the power is restored but then cuts out again disrupting the self-test setup sequence before it is completed (this takes approx. 5 seconds).
The disruption of the self-test setup sequence may result in the fitting failing to default to emergency operation. This could mean that the product may not perform as expected when relied upon as guidance to safety.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Modification programme.
Advice to consumers
Modification programme.
From Mid-November 2023 Eterna will be providing new PCB control units which will need to be replaced by a qualified Electrician.
If you have not been contacted by the Wholesaler or Eterna Lighting please contact Eterna directly at SEMEM3@Eterna-Lighting.co.uk or 01933-673144 open Mon-Fri 9am-5pm.
Additional information
PSD case number: 2311-0098
Notified by: Local Authority Trading Standards.
Product description
A self-test, lithium-ion maintained LED emergency bulkhead.
Open the OPSS notice
Questions
Why has Eterna SEMEM3 Self-Test Emergency Bulkhead been reported?
The risk with Eterna SEMEM3 Self-Test Emergency Bulkhead is entrapment: gaps are the wrong size. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it out of use and away from children. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
