Product recallOPSS
Facemoon Face Mask and Filters recalled over a safety concern
Product Recall for Facemoon Face Mask and Filters presenting a serious health risk.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Facemoon Face Mask and Filters
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B09S642GXW
- Facemoon Face mask
What to do now
Facemoon Face Mask and Filters has been the subject of a safety notice. The official reason is set out below.
- Put it aside and read the corrective action below.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2403-0207). Quoted as issued.
Summary
Product Recall for Facemoon Face Mask and Filters presenting a serious health risk.
The risk
The product is claiming to protect the health of users, but there is no evidence that it has been conformity assessed against PPE Regulation (EU) 2016/425.
Action taken
The product has been recalled from end users and withdrawn from the market. The listing has been removed by the online marketplace (Amazon).
Advice to consumers
The product has been removed from the Amazon.co.uk website and the customers have been notified of the withdrawal.
The manufacturer has been required to recall the product.
Additional information
PSD number: 2403-0207
Notified by: Health and Safety Executive
Product description
Described on the online platform as Safety Dust Face Cover, reusable Respirator Mask with 10 filters, safe Industrial Mask (Silicone Edible Material)
Open the OPSS notice
Questions
Why has Facemoon Face Mask and Filters been recalled?
Facemoon Face Mask and Filters has been the subject of a safety notice. The official reason is set out below. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it aside and read the corrective action below. Use the contact details in the official notice to arrange a refund, repair or replacement.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Facemoon Face Mask and Filters sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
