Product recallOPSS
Fantasy Wireless charging pad supplied recalled over a fire risk
Product Recall for Fantasy Wireless charging pad supplied with a RNIB branded accord player presenting a risk of fire.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Fantasy Wireless charging pad supplied
- BarcodeThe long number printed under the barcode.
- 8436012831370
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 104444
- Item or listing codeOn the box, the label, or the order page where you bought it.
- DH472
What to do now
The risk with Fantasy Wireless charging pad supplied is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from Fantasy.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2406-0131). Quoted as issued.
Summary
Product Recall for Fantasy Wireless charging pad supplied with a RNIB branded accord player presenting a risk of fire.
The risk
The Fantasy Wireless charging pad presents a risk of fire as it has been identified that it can overheat. The accord player is NOT affected by the safety issue.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
The wireless charging pad has been recalled from end users.
Consumers in possession of the wireless charging pad are advised to stop using the product immediately and use a wired connection to charge their device. Affected consumers have been contacted by RNIB and will automatically receive a replacement device, as well as a stamped addressed envelope to return the affected charging pad.
For further information or assistance in relation to this recall, please contact RNIB via telephone at 0303 1239999, or via email at helpline@rnib.org.uk.
Additional information
PSD number: 2406-0131
Notified by: Local Authority Trading Standards
Product description
A black and red circular wireless charging pad. The product is supplied with a RNIB branded accord player. The accord player is NOT affected by the safety issue and can still be charged with a wired connection using USB C port on the top of the device.
Open the OPSS notice
Questions
Why has Fantasy Wireless charging pad supplied been recalled?
The risk with Fantasy Wireless charging pad supplied is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode, batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
