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Product safety reportOPSS

Fibre Optic Visual Fault Laser sold on Amazon safety warning over an injury risk

Cuts and injuriesSerious risk

Product Safety Report for Fibre Optic Visual Fault Laser sold via Amazon presenting a serious risk of injuries.

  • Fibre Optic Visual Fault Laser sold on Amazon: photo from the OPSS notice of 23 Jan 2024
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Fibre Optic Visual Fault Laser sold on Amazon

    BarcodeThe long number printed under the barcode.
    • X001RZV7V1

What to do now

Fibre Optic Visual Fault Laser sold on Amazon has been reported because it could hurt the person using it.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2311-0218). Quoted as issued.

Summary

Product Safety Report for Fibre Optic Visual Fault Laser sold via Amazon presenting a serious risk of injuries.

The risk

The product presents a serious risk of injuries at it has been identified that the ‘glint’ mode flashes below 3hz, which can trigger photosensitive epilepsy. The labelling is inaccurate for a laser product in the UK, and is rated between Class 3R or 3B, which could cause injury to the user.

The product does not meet the requirements of The General Product Safety Regulations 2005.

Action taken

Import rejected at the border. Destruction of the product.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD case number: 2311-0218

Notified by: Local Authority Trading Standards

Product description

A black laser used to find faults in fibre optics packaged in a white cardboard box.

Open the OPSS notice

Questions

Why has Fibre Optic Visual Fault Laser sold on Amazon been reported?

Fibre Optic Visual Fault Laser sold on Amazon has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was Fibre Optic Visual Fault Laser sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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