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Flintronic Hair Dryer sold on Amazon safety warning over an electric shock risk

Electric shockHigh risk

Product Safety Report for Flintronic Hair Dryer sold via Amazon presenting a high risk of electric shock and fire.

  • Flintronic Hair Dryer sold on Amazon: photo 1 of 2 from the OPSS notice of 26 Oct 2023
    Product image from the OPSS safety notice
  • Flintronic Hair Dryer sold on Amazon: photo 2 of 2 from the OPSS notice of 26 Oct 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Flintronic Hair Dryer sold on Amazon

    BarcodeThe long number printed under the barcode.
    • X0014JX2A9
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B082Y6MLLQ

What to do now

The hazard with Flintronic Hair Dryer sold on Amazon is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2308-0073). Quoted as issued.

Summary

Product Safety Report for Flintronic Hair Dryer sold via Amazon presenting a high risk of electric shock and fire.

The risk

The product presents a high risk of electric shock and fire as although the heating element was fitted with a device to interrupt power in response to abnormal operation temperature, the fan motor continued to operate until the item ceased functioning in a non-controlled manner. While the product is plugged in and switched on, if it were to be placed down on a surface blocking the air intake, the product could overheat. As there is no safety device to isolate power in the event of overheating, the product may catch fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected and destroyed at the border. The listing has been removed by the online marketplace (Amazon).

Advice to consumers

The import has been rejected and destroyed at the border.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2308-0073

Notified by: Local Authority Trading Standards.

Product description

Grey and pink hairdryer with power plug and adjustable components

Open the OPSS notice

Questions

Why has Flintronic Hair Dryer sold on Amazon been reported?

The hazard with Flintronic Hair Dryer sold on Amazon is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

Where was Flintronic Hair Dryer sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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