Product safety reportOPSS
Fog Machine LED 500 / ZQ B294 safety warning over an electric shock risk
Product safety report for LED 500 / ZQ B294 Fog machine presenting a serious risk of electric shock.
Product image from the OPSS safety notice 
What to do now
An electrical fault in the design or build of Fog Machine LED 500 / ZQ B294 means it could shock the person using it.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2202-0077). Quoted as issued.
Summary
Product safety report for LED 500 / ZQ B294 Fog machine presenting a serious risk of electric shock.
The risk
The product poses a serious risk of electric shock as when tested the earth connection was not adequately secured from live parts only by basic insulation. The separate cord set (flexible lead) had not been correctly fitted with a standard plug. The plug that was fitted did not comply with the dimensional requirements of BS1363 and the fuse did not comply with BS 1362. The fuse was shorter than the minimum length stated in the standard and contained no granular filler, which is required to ensure safe operation in fault conditions. The product was not accompanied by adequate instructions and does not comply fully with the marking requirements of the relevant standard.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Destruction of the product at the border.
Advice to consumers
Destruction of the product at the border.
Additional information
PSD case number: 2202-0077
Notified by: Local Authority Trading Standards
Product description
A fog machine presented in a black metal case supplied with a separate power cord.
Open the OPSS notice
Questions
Why has Fog Machine LED 500 / ZQ B294 been reported?
An electrical fault in the design or build of Fog Machine LED 500 / ZQ B294 means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
