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Vehicle recallDVSA

Ford Ecosport recalled over an electrical or software fault

Electrical or software fault

On affected vehicles the software repair for previous recall 21C08 may not have been delivered properly and diagnostic equipment connected via the Onboard diagnostic port will not read out the long term fuel consumption and distance values as per required regulation.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • Ecosport

    Build datesThe build or first registration date is on the V5C.
    • 29/09/2020 – 09/10/2020
    • 07/11/2020 – 07/11/2020
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • 25C76

What to do now

Some Ford Ecosport need a software or electrical fix.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.

The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2026/047). Quoted as issued.

Summary

On affected vehicles the software repair for previous recall 21C08 may not have been delivered properly and diagnostic equipment connected via the Onboard diagnostic port will not read out the long term fuel consumption and distance values as per required regulation.

Defect

On affected vehicles the software repair for previous recall 21C08 may not have been delivered properly and diagnostic equipment connected via the Onboard diagnostic port will not read out the long term fuel consumption and distance values as per required regulation.

Remedy

Update the Powertrain Control Module and perform an additional verification process to ensure the configuration has been installed correctly.

Models

Ecosport

Open the DVSA notice

Questions

Why are Ford Ecosport being recalled?

Some Ford Ecosport need a software or electrical fix. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

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